




Free Diagnostic
Included with all orders. Select this option if you're not sure which service you need. Free with all approved repairs. Read more

| Complete Diagnostic | Free | ![]() |
| Includes free round trip shipping with all approved repairs | ||


Fast and Accurate Diagnostics
Upon arrival at Wisuca IT Service, your laptop will go through a complete diagnostic performed by one of our certified technicians. Once your diagnostic is complete, a service advisor will contact you with the results of the diagnostic along with options on getting your laptop repaired.
Flexible Options
Some issues may only be cosmetic and not vital to the proper function of your laptop. You decide which repairs to approve. No work is performed until you approve the repair.
Complete diagnostic is free with any service or with any approved repair. If you decide not to have any repairs or service performed on your laptop, there is a $49 decline fee to cover shipping costs.


Alienware Screens
Replace a cracked or damaged LCD display with a brand new LCD. These LCDs are the same model that Apple uses. Read more


| 12" LCD Display | $345 | ![]() |
| 13" LCD Display | $345 | ![]() |
| 14" LCD Display | $345 | ![]() |
| 15" LCD Display | $395 | ![]() |
| 17" LCD Display | $395 | ![]() |
| Prices Include free round trip shipping and professional installation* | ||

Fast and Easy Service
LCD replacements are usually completed within 24hrs of your laptop's arrival at Wisuca IT Service.
Quality Screens
Wisuca IT Service uses only new, original LCD screens. All LCD screens carry a 1 year warranty against defects.
Every Pixel Counts
We believe your new screen should be perfect, that's why Wisuca IT Service has the best pixel policy in the industry. If any pixels fail within the screen's warranty, Wisuca IT Service will replace the screen.



Alienware Hard Drives
Store more music, photos, videos and files with a new hard drive upgrade. If your current hard drive is slow or clicking, a new hard drive upgrade can restore functionality to your laptop. All Wisuca IT Service drives are new and carry full manufacturer's warranties.
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Includes installation of the new drive and transfer of your data. If your current drive is failing, a new operating system is installed (with your provided restore disks). Data recovery options are available. Your old drive is returned to you. Read more |


| 80GB Hitachi 5400rpm | $195 | ![]() |
| 120GB Hitachi 5400rpm | $215 | ![]() |
| 160GB Hitachi 5400rpm | $245 | ![]() |
| 160GB Hitachi 7200rpm** | $245 | ![]() |
| 200GB Hitachi 7200rpm** | $255 | ![]() |
| 250GB WD 5400rpm | $295 | ![]() |
| 320GB WD 5400rpm** | $295 | ![]() |
| 320GB Seagate 7200rpm** | $345 | ![]() |
| 500GB Samsung 5400rpm** | $395 | ![]() |
| Prices Include free round trip shipping and professional installation* | ||


Data Ready
After installation of your new hard drive, your data is transferred to your new drive (some applications may need to be re-installed.) If your old hard drive has failed, a new operating system is installed (with your provided restore disks). Wisuca IT Service can attempt data recovery on a failed drive to retrieve important files.
Faster Performance
Increase overall machine speed with a new 7200rpm hard drive. These drives offer the fastest access to your files and will increase overall machine speed with little impact on battery life. 7200rpm drives are recommended for use with video and pro apps.
Quality Drives
Wisuca IT Service installs only brand new drives from the best manufacturers. All hard drives carry 3 to 5 year manufacturer warranties.


Alienware Optical Drives
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Burn more, faster. New Dual Layer DVD Burners burn up to 8X and hold up to 8.5GBs of data. All optical drives carry a 1 year warranty. Read more |

| DVD+-RW Optical Drive | $195 | ![]() |
| Price Includes free round trip shipping and professional installation* | ||

Fast and Easy Service
Upgrade or replace your laptop's optical drive. With speeds up to 8X and Dual Layer Support, your laptop can burn more, faster. All drives come with a 1 year warranty.
Dual Layer SuperDrives
Burn twice the data of the original DVD Burners with new Dual Layer SuperDrives. These new drives can store up to 8.5GB of pictures, music, videos and more.



Alienware Casing
The exterior casings on your Apple can be replaced with new casings. New, original Apple parts and professional installation bring looks and functionality back to your Apple. Read more


| Keyboard Replacement | $165 | ![]() |
| Hinge Assembly | $195 | ![]() |
| Top Case w/ Trackpad | $295 | ![]() |
| Bottom Case | $295 | ![]() |
| Display bezels, display housings and other casings are available. | ||
| Some special order casings may vary in pricing | Prices Include free round trip shipping and professional installation* | |




Alienware Power
Replace the port that your wall charger connects to.
Read more
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| DC-In Board Replacement | $195 | ![]() |
| Price Includes free round trip shipping and professional installation* | ||


DC-in Port Replacement
The DC-in port (power port) charges your laptop's battery and powers your laptop from a wall socket. Replace a damaged or non-functioning port with a new DC-in port.


Alienware Memory Upgrades
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Upgrade your memory to a total of 1GB or 2GB. Free installation with any service. Any old memory is returned to you. Read more |

| 1GB PC2700 Upgrade | $149 | ![]() |
| 2GB PC2700 Upgrade | $295 | ![]() |
| 1GB PC2-5300 Upgrade | $89 | ![]() |
| 2GB PC2-5300 Upgrade | $180 | ![]() |
| Prices Include ree installation w/ any other service. | ||

Work and Play, Faster
Increase performance on your laptop with fast, tier 1 memory upgrades. All memory carries a lifetime warranty. More memory increases overall machine speed and allows for faster video rendering, photo viewing and application performance.
Free Installation
Your memory upgrade is installed for free with any other service. Any old RAM is returned to you. There is a $49 installation fee if you choose only to have RAM installed on your laptop.




















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